When will my inmate care package be delivered?

We make every attempt to deliver your order on the next scheduled delivery day according to the facility’s permitted delivery times. Due to different schedules at different correctional facilities, delivery times can be affected. Some facilities allow multiple deliveries during a given time period and others allow only one delivery per week.

For example: If a facility’s delivery day is Tuesday, and an order is placed the day after the facility’s normal delivery day, the order will be delivered the next available delivery day (the following Tuesday, a week later). If an inmate is released prior to receipt of the inmate commissary packages, a refund will not be issued. Please refer to our refund policy for more information